iPhone or iPad sync session failed to start

The backup and sync feature with Apple’s iTunes is slowly being replaced by iCloud’s features. But if you’re cheap like me and have over 120GB on your 128GB iPhone, you don’t want to resync with the cloud in the event of a failure. I have so much freaking data, I need a local back up. So I sync with iTunes…..

Just recently I ran into an issue when trying to sync my phone:

“The iPhone ‘XYZ’s iPhone’ could not be synced because the sync session failed to start.”

There’s an easy fix for that…. 


  1. Go to Preferences
  2. Go to Devices
  3. Delete the Device Backup for the iPhone/iPad/iPod giving you problems
  4. Restart iTunes



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