Ben Boyd’s Technical Resume

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Employment History | Training | Certifications | Education | Organizations | Skills | References

Employment History:

March 2014 – Present
Sr. Network Security Solutions Architect, Integration Partners,  Lexington, MA.

  • Acted as the lead/expert security overlay for Integration Partners’ entire client base. Responsibile for the company’s SDN “secure solution” development.
  • Architected mutli-vendor end-to-end solutions for customers and assisted in extending the presence of IPC, especially in the security vertical. Network architectures included topologies based on business, functional, and technical requirements of customers for network-wide solutions with emphasis on data network security.
  • Served as the technical security expert escalation for pre and post sales. Provided advanced/escalated technical support for customers, network/security consultants, systems engineers, and account executives. In both realms, provided valuable insight on troublesome trends, best practices, and problem resolution. Developed technology-centered, security focused blogs, whitepapers, and training, and documentation.
  • Accomplishments
    • Designed pre/post sales security lab and demo environment including multiple firewalls, large virtual environment, DDoS and WAF appliance.

March 2013 – March 2014
Sr. Network Consultant – Infrastructure, TorreyPoint/Fishnet Security,  Overland Park, KS.

  • Designed, developed, configured, optimized, evaluated, implemented, and maintained efficient and integrated multi-vendor networked solutions based on the client’s customer, business, and technology needs (ISP, Enterprise, Data Center).
  • Network designs and implementations include:
    • Routing/Core Protocols: OPSF, BGP, MPLS, LDP, RSVP, RSVP-TE, GRE, IS-IS, VRRP, QoS/CoS, IPv6, NAT, Multicast, PIM
    • Switching Protocols: RSTP, STP, LACP, WLAN, VLANs, .1q, Virtual Chassis, QFabric, Fabric Extender, MC-LAG
    • Security Protocols / Applications: IDP, IPSec, Screen, AppDDoS, HA
  • Hardware Vendors utilized in responsibilities:
    • Juniper Networks (M, T, MX, EX, SRX, QFX, Q-Fabric)
    • Cisco Systems (NX, IOS-XE, IOS, IOS-XR, ASA)
    • F5 Networks
    • Palo Alto Networks
    • Arista Networks
  • Accomplishments
    • POC, tested, and implemented world’s first Next-Gen SPC architecture for Juniper SRX in Service Provider architecture.
    • Designed and implemented fully redundant national ISP MPLS network

    May 2012 – April 2013
    Sr. Network Engineer – Technical Services, igxglobal, inc.,  Hartford, Connecticut.

    • Designed, developed, configured, optimized, evaluated, implemented, and maintained efficient and integrated multi-vendor networked solutions based on the client’s customer, business, and technology needs (ISP, Enterprise, Data Center).

    December 2009 – May 2012
    Manager – Managed Services, Proteus Networks, Bethesda, Maryland
    Network Engineer – Professional/Education Services, Proteus Networks, Bethesda, Maryland

    • Designed, implemented, delivered, and supported large-scale data center, enterprise, and service provider network/security solutions for multiple Fortune 100 & 500 companies globally in the Americas, EMEA, and APAC.
      • Chassis based Juniper SRX, EX, M, and MX series products.
      • Software based SRX products.
      • SA 4500 and STRM clusters.
    • Network designs and implementations include:
      • Routing/Core Protocols: OPSF, BGP, MPLS, LDP, RSVP, RSVP-TE, GRE, IS-IS, VRRP, QoS/CoS, IPv6, NAT, Multicast
      • Switching Protocols: RSTP, STP, LACP, WLAN, VLANs, .1q, Virtual Chassis
      • Security Protocols: IDP, IPSec, Screen, AppDDoS,  HA
    • Developed and implemented several network functionality scripts in PERL, PHP, XML, and JunosScript.
    • Conducted global training classes for customers across varying technology.
    • Provided ramp-up training to new engineers.
    • Developed web portals for system and process streamlining.
    • Acted as technical liaison between customer engineers, Juniper sales team, and customer executive leadership.
    • Developed high and low level design documents for customers.
    • Developed network assessment documents and procedures for customers.
    • Created scopes of work for sales team.
      • Managed multiple projects and customers simultaneously.

     

    July 2006 – December 2009

    Network Engineer II – Data-Network Engineering, Windstream, Little Rock, Arkansas
    Network Analyst II – Data-Network Operations (DNOC), Windstream, Little Rock, Arkansas
    Network Analyst I – Data-Network Operations (DNOC), Windstream, Little Rock, Arkansas
    Network Analyst Intern – Data-Network Operations (DSL-TAC), Windstream, Little Rock, Arkansas

    • Designed, tested, and expanded the Windstream wireline data network.  Engineered data services consisting of DSL, dial-up, frame relay/ATM, dedicated Internet, Metro Ethernet, L2/L3 VPN, MPLS, VoIP
    • Implemented and budgeted cost effective, scalable, reliable, and manageable network solutions
    • Managed 50+ projects from start to finish
    • Managed and maintained a regional network budget of over $4 million.
    • Managed large-scale area of the network with hundreds of Cisco, Juniper, Logical Solutions, Redback, 3Com devices.
    • Was placed in charge of entire OSPF network consolidation.
    • Implemented/Designed SNMP toolkit for operations and engineering troubleshooting/records.
    • Implemented RANCID for operations and engineering troubleshooting/records.
    • Forecasted orders and implemented new/replacement network equipment and facilities using defined capital management procedures.
    • Managed capacity of various network data elements and interfaces to ensure availability to prevent held orders
    • Identified necessary network changes, validated proposed changes through testing, developed and submitted detailed work plans.  Interfaces with the Data Network Operations group to successfully implement these changes on the production network.
    • Worked directly with vendors, carriers, and internal departments to troubleshoot and resolve network issues
    • Mentored and educated junior engineering staff
    • Provided Tier II support in a 24/7 Network operations environment with 3.2 million access lines and 950,000 broadband DSL and business customers.
    • Wrote, scripted, and worked Network Maintenances and Change Controls
    • Turned up and repaired DSLAMS, ATM Switches, Aggregation, Distribution, and Core Routers
    • Monitored and troubleshot transport ranging from T1 to OC48 lines
    • Migrated customers during device and/or transport moves
    • Troubleshot OSPF, EIGRP, MPLS, BGP Routing within WAN and ISP network
    • Trained new network analysts on network infrastructure and troubleshooting
    • Maintained several mySQL databases, scripts, linux, and sun servers
    • Troubleshot network connection deficiencies, including DSLAMS, ATM Switches, Aggregation Routers, Aggregators, DS3 lines, and T1 IMA T1 Trunk groups
    • Provisioned new, modified, cut , delinquent ADSL connections
    • Updated DSLAM, ATM Switch  cross-connections
    • Created PVCs/PVPs in DSLAMS, ATM Switches, Aggregation Routers
    • Worked with technicians to troubleshoot customer’s lines, modems, and DSLAM pins

    July 2004 – Present

    Website Designer/Administrator, Springdale/Conway, Arkansas

    May 2006 – August 2006

    Jr. Website Developer, CTL, Bentonville, Arkansas

    • Integrated MySQL database with user and administration forms
    • Developed PHP Modules for integration with corporate wide web services
    • Developed File/Content Management System for corporate-wide use from scratch.
    • Developed, Designed, and Implemented Database structure, storage structure, and web service required for File/Content Management System.
    • Managed Project and Requirements from Start to Finish
    • Migrated small databases to SQL Servers

    May 2005 – August 2005 & May 2003 – August 2003

    Crystal Reports Writer and Application Developer, CTL, Bentonville, Arkansas

    • Contributed to the GLOBAL implementation of a Laboratory Information Management System
    • Developed business financially critical reports
    • Built a reporting documentation website containing full documentation of my progress
    • Worked with Customers to understand the workflow of the Labs and reporting needs within the labs
    • Trained members of IT on basic Crystal Reports 9.0 functions and our company’s use for them
    • Gave company-wide report usage training presentations to executives, directors, and managers
    • Participated in a Wal-Mart War Room, when Wal-Mart technical executives move a technical issue (in our case, system slowness) to top priority and do not end the meeting until the problem has been resolved.
    • Wrote reports using Crystal Reports v 8.5

    September 2004 – April 2005

    Sr. PC Technician – Geek Squad, Best Buy #222, Little Rock, Arkansas

    • Maintained storewide computer systems
    • Created a new SOP for technicians regarding computer repair
    • Developed simple Java applications to aid the technical team in PC repair
    • Repaired and optimized customer’s systems and networks
    • Installed all types of hardware/software for customers
    • Gained on-the-floor PC sales experience
    • Provided at-home PC technical help for customers

    December 2003 – January 2004

    Technical Writer Intern, CTL, Bentonville, Arkansas

    • Documented Alpha 5 Reports and Alpha 5 Databases
    • Created Alpha 5 Databases
    • Created MS Access Applications in order for customers to document reports themselves
    • Created Alpha 5 Applications using XBasic
    • Repaired and Created Crystal Reports with Crystal Reports v8.5
    • Managed Alpha 5 Databases
    TRAINING
    • Alcatel 7×50 Service Router Training (Alcatel-Lucent)
    • JNCIP-M Bootcamp (iPath/Proteus)
    • Telco Systems T5C-XG Switch Training (Telco)
    • Essentials of Spirent TestCenter/Avalanche (Spirent)
    • (APOL) – Advanced Juniper Networks Policies (iPath/Proteus)
    • (CJNR) – Configuring Juniper Networks Routers (iPath/Proteus)
    • (AJNR) – Advanced Juniper Networks Routing (iPath/Proteus)
    • Tellabs 1191 Marconi Operations, Provisioning, and Maintenance (Marconi)
    • Interconnecting Cisco Devices
    • HP-UX Basic Administration
    • Perl Fundamentals
    • Mastering Crystal Report Writer
    CERTIFICATIONS
    • JNCIE (#141) – Juniper Networks Certified Internet Expert (ER series)
    • JNCIE (#141) – Juniper Networks Certified Internet Expert (ENT series)
    • JNCIE (#920) – Juniper Networks Certified Internet Expert (M/T series)
    • JNCIP – Juniper Networks Certified Internet Professional (SEC series)
    • JNCIP (#1338) – Juniper Networks Certified Internet Professional (M/T series)
    • JNCIS – Juniper Networks Certified Internet Specialist (M/T series)
    • JNCIS – Juniper Networks Certified Internet Specialist (ER series)
    • JNCIS – Juniper Networks Certified Internet Specialist (SEC series)
    • JNCIA – Juniper Networks Certified Internet Associate (EX series)(expired 2012)
    • JNCIA – Juniper Networks Certified Internet Associate (M/T series)
    • JNSS – Juniper Networks Sales Specialist (Firewall)
    • JNSA – Juniper Networks Sales Associate (Advanced Network Infrastructure)
    • JNSA – Juniper Networks Sales Associate (Enterprise Routing)
    • JNSA – Juniper Networks Sales Associate (Enterprise Switching)
    • ACE – Palo Alto Networks Accredited Configuration Engineer
    • CNSE (#1252) – Palo Alto Networks Certified Network Security Engineer
    • ACE – Arista Networks Arista Certified Expert
    • Red Hat RHCT Certification
    • CCNA – Cisco Certified Network Associate
    • CompTIA A+ Certification
    • NTSP – Nimble Storage Technical Sales Professional
    EDUCATION
    • B.S. Computer Science, University of Central Arkansas, Conway, Arkansas
    ORGANIZATIONS
    • NANOG
    • Cisco Service Providers
    • Juniper Service Providers
    • Redback Service Providers
    SKILLS
    • Networking and hardware Skills
      • Protocols and Technology
        • RIP, BGP, OSPF, EIGRP, RSVP, LDP, VRRP, IS-IS, MPLS Layer 2, MPLS Layer 3, QoS, CoS, IPv6, RSVP-TE, PIM, Multicast.
        • VLAN, STP, RSTP
        • PPPoE/A, L2TP, GRE, DNS, DHCP, ARP, SNMP, Syslog, RADIUS, TACACS, Secure Encryption algorithms
        • IPsec VPNs, IDP, IPS, screen, NAT, High Availability, Virtual Chassis, DDoS, AppDDoS, SSL.
    • Networking Hardware/Operating Systems:
      • Juniper M/T, MX, SRX, EX, ERX series
      • Cisco IOS, CatOS, and Redback OS,
      • Cisco ATM, Lucent, Alcatel, Adtran, Tellabs, Zhone, Paradyne, Marconi, ASC, Calix
      • Console Servers, Checkpoint Firewall & SSL Extenders
      • What’s up Gold (WUG), Concord, MRTG, STRM, SA 4500
      • Superb Communication and Customer Service skills
      • Programming, Databases, and Applications
        • Perl, PHP, Python, SQL, Autohotkey, JavaScript, Ruby, FLASH, Slax, XML, Shell
        • C++, Java 5, .NET, Basic, Assembly
        • SQL on Various Database Platforms (Informix, SQL Server, Oracle, mySQL)
        • Relational Database architecture and design
        • System Architecture and design, web-based technology and design (managed several domains privately)
        • Crystal Reports
        • LabWare LIMS v5 (Laboratory Information Management System)
        • Data Security, Data Warehousing
        • Microsoft Office Suite (including Access)
      • Operating Systems
        • UNIX, Sun Solaris 10, Linux, Microsoft Windows 2003 Server, OS X, FreeBSD
      • Virtual Environments
        • VMware Workstation 7, VMware Server 2, VMware Fusion 4, Virtualbox, Parallels
    REFERENCES:Available upon request

    SALARY: Negotiable , but here’s a starting point.

    LINKEDIN: http://www.linkedin.com/in/benboyd5

    TWITTER: @ozark46

    INTERNET: http://blog.benboyd.info (P.S. You’re here now)


Leave a Reply

Responses to “Ben Boyd’s Technical Resume”

  1. Hi Ben,

    I currently have an opening for a Solutions Architect position located in Long Island, NY. Do you have an email address you could send me so I could provide the details to you?

  2. Hi Ben, just checking to see what your availability is for an Arista project I have here in Scottsdale, AZ. Hope you are doing well. I believe we both share a common friend from Fishnet ~ Bob Herman. Hope to hear back. Kind regards, Noel
    nmanley@milestonepowered.com

    • Hey Noel,

      I’m only entertaining positions in senior leadership roles at this point in my career. Thanks for thinking of me though!

  3. Hi Ben, I handle the external recruiting for at&t Consulting and Security Solutions. We all came from Callisma and very heavily focused on advanced infrastructure professional services. I am always looking for strong full time talent. jason@roznosinc.com if interested.

    • Hey Jason, I’m not currently looking at moving positions right now, but should that change I’ll shoot you an e-mail. Thanks for visiting!

  4. if you interested to work on c2c r 1099, i have a good opportunity for you in CA & Illinois as juniper network engineer. if you are interested please drop me a mail to my id tony.lloyd@cloudbigd.com

  5. Hey, Ben,
    If you’re interested to move to Dallas,TX. let me know soon.

    I have the perfect opportuntiy for you.

    • Thanks for the consideration Chris! I’m not currently looking in Dallas right now, but if that changes, I’ll let you know!

  6. Hi Ben,
    Would you be interested in moving to Seattle, WA. You are just the person my client needs for their full time position as a Sr. Network Engineer. I was going through your blog and found it very interesting – everybody needs you – including my client :).

    Let me know what would motivate you.
    Thanks
    Sitesh

    • Sitesh,
      I’m not currently looking for a change in location or position right now, but should that change, I’ll definitely reach out to you!

  7. Hi Ben,

    We at Red 5 Studios are hiring Senior Network Engineer for FT in Orange County, CA. let me know your interest.

  8. Hi Ben,

    I have an interesting requirement for Sr. Network engineer at CA location. Let me know if you are in the job market. You can reach me @ recruiterpia@gmail.com

    • Hey Priya,
      Thanks for the comment! I’m not actually looking right now, but I’ll keep this in mind for any of my CA networkers looking.

  9. Manikandan (Urgent requirement for Juniper Network Admin) August 7th, 2013 - 1:38 pm

    Hi Ben,
    I hope you doing good,
    We have a Urgent requirement for Juniper Network Admin/Engineer position at Carlsbad CA , Please let me know if you are interest,

    Regards,
    Mani

    • Hi Manikandan,

      I’m not currently looking for positions, but should that change I’ll get in touch with you! Thanks for reading the blog!

  10. Hi Ben

    We have an urgent opening in Littlerock,AR
    We need Network analyst for windstreams.. are u interested??

    • Shweta,

      I loved working at Windstream when I lived in Little Rock, but I’m not currently interested in heading backwards in my career. Thanks so much for the interest!

      -Ben

  11. Hi Ben,

    I saw that you previously worked with Windstream in Little Rock. We have an opening with them for a test and turn-up analyst of their data network working on the DSLAMs and
    specifically in the IP/Ethernet space. Are you looking for opportunities right now? Thanks. 95-433-4107

    • Hey Grace, Thanks for the info about the opening at Windstream. I’m not currently looking to move back to Little Rock. I worked with the test/turn-up team a few years ago while I was at Windstream. They’re a great team, hope you find someone for the job.

      -Ben

  12. Ben,

    I’m a TAC engineer on the Routing Protocols at Cisco Systems in RTP, North Carolina and came across your page. I think you’d make a great candidate for the TAC, if you are interested. Please contact me directly if you or anyone you know would be interested.

    Thanks,
    Pete

    PS- The RTP campus is only a few miles from Duke’s Cameron Stadium 🙂

    • Hey Pete! Thanks for the offer, but I’m not looking to relocate right now. After working as a “rockstar” PS consultant for 2 years, It’ll be pretty hard to get me back to a desk job anyway! 🙂

  13. Hi Ben,

    We have a job opening with Juniper Networks for Need Resident / Network Engineer – Switch Design @ Uncasville, CT [long term project for 2 years]

    If you are interested in this position kindly let me know.
    You can reach me @ 678-956-5088

    Regards,
    Pruthvi Kumar

    • Pruthvi,

      I’m currently not looking, but thanks for the offer. If I hear about anybody wanting an RE job I’ll make sure they contact you.

      Thanks,
      Ben

  14. Hello There,
    We have following requirement for our client based at Boston, MA. Kindly go through the requirement and revert me with your updated resume if you are interested. (Green Card Holders and Citizens are preferred). Kindly mention your Education details along with GPA, Year of Passing and Area of Focus.
    Job Title: Sr. Network Engineer (Green Card Holders and Citizens are preferred)
    Location: (Las Vegas, NV), (Sacramento, CA), (Boston, MA), (Chicago, IL)
    Regards,

    Naimesh
    Technical Recruiter

    • Naimesh,

      Thanks for the huge comment… 🙂

      I’m happy with my current position now, but if that should change I’ll contact you.